Aldi has been names Supermarket of the Year 2023
Aldi has been names Supermarket of the Year 2023 in Roy Morgan’s customer satisfaction
awards for the 4th consecutive year with a score of 95.7% for customer satisfaction (average).
State of the Industry by Circana – Slow value growth across all channels.
Circana (previously IRI/Aztec provider of Coles supermarket scan data) presented a State of the Industry report. In the current economic environment of rising interest rates, rents and home loan repayments affecting all but one-third of the population who own their home outright, we are seeing more pressure on households with persistent inflation continuing to erode buying power.
Consumer confidence bucks the trend and rose ahead of Black Friday/Cyber Monday sales
Last week Roy Morgan’s consumer confidence survey found confidence rose 0.4% ahead of the Black Friday/Cyber Monday sales weekend (24th of Nov to 27th of Nov). Black Friday & Cyber Monday is a tradition from the US where online retailers offer big discounts however, we are seeing brick and mortar retailers also take up this marketing initiative offering discounts to shoppers in a bid not to miss out on revenue.
New research from Roy Morgan shows 1.57 million mortgage holders were “at- risk” of mortgage stress
New research from Roy Morgan shows a record high of 1.57 million (30.2%) mortgage holders were ‘At Risk’ of ‘mortgage stress’ in the three months to August 2023. This period encompassed one interest rate increase of 0.25%, taking official interest rates to 4.1% in June.
Aldi wins Supermarket of the Year 2022
Roy Morgan’s customer satisfaction survey has crowned Aldi as ‘Supermarket of the Year’ for the third straight year with an impressive 96.1% average score.
